Profile
Product designer with eight years across fintech and marketplace teams. Leads end-to-end work from research to shipped interface, and is most useful where a product has outgrown its first design and needs a system rather than more screens.
Experience
Senior Product Designer
2022-03 - PresentNorthwind Labs Berlin
- ▪Rebuilt the onboarding flow; completion rose from 41% to 68% over two quarters.
- ▪Introduced the first shared component library, cutting new-screen build time roughly in half.
- ▪Ran fortnightly usability sessions and turned the findings into a prioritised backlog the team actually used.
Product Designer
2019-01 - 2022-02Meridian Pay Amsterdam
- ▪Owned the merchant dashboard through two major releases.
- ▪Cut support tickets about failed transfers by 34% by redesigning the error states.
- ▪Worked alongside two engineers as the only designer on the team.
UI Designer
2017-06 - 2018-12Studio Kestrel Manchester
- ▪Designed marketing sites and product interfaces for eleven client projects.
- ▪Built the studio's first accessibility checklist, still in use.
Education
MA Interaction Design
University of the Arts London
2017-06
BSc Computer Science
University of Manchester
2015-06
Skills
FigmaDesign systemsUser researchPrototypingAccessibility (WCAG)HTML & CSSUsability testingInformation architectureDesign tokensWorkshop facilitation
Languages
English · NativeGerman · AdvancedDutch · Intermediate
Certifications
- ▪Nielsen Norman Group UX Certification (2021)
- ▪Google UX Design Professional Certificate (2020)